Shipping policy

Shipping Policy

All rugs are carefully packaged to ensure they arrive safely and in good condition.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Area

We ship within Finland and to EU countries.

Estimated delivery times:

• Finland: 1–5 business days
• EU countries: 3–10 business days

Delivery times may vary depending on the destination country and shipping provider.

Tracking

All shipments include tracking information, which will be provided after the order has been dispatched.

Customs & Taxes

Orders within the EU are generally not subject to customs duties. Any local charges or special fees required by the destination country are the responsibility of the customer.

Packaging

Each rug is securely packed for transportation.

Delivery Issues

If your order is delayed, damaged, or lost during shipping, please contact us as soon as possible so we can assist you.

Shipping Information

Customers are responsible for providing the correct shipping address. We are not responsible for delays or delivery issues caused by incorrect address information.