Frequently Asked Questions
How much does shipping cost?
We always offer free shipping within Finland. For international orders, shipping costs are calculated at checkout depending on your location.
When will I receive my order?
We aim to ship your order as quickly as possible. Once dispatched, you will receive tracking details by email. Delivery times may vary depending on your location.
Where are our rugs made?
Our rugs are primarily made in Iran, where they are hand-knotted by skilled artisans using traditional techniques. Each piece reflects a rich heritage of craftsmanship and regional expertise.
What is the return policy?
You will always receive a 14-day return or exchange policy when you purchase a rug from us.